Frequently Asked Questions
How do I earn Hypd Coins?
Every purchase on Hypd earns you assured cashback in the form of HYPD Coins. The more you shop, the more you earn!
How do I redeem my Hypd Coins?
You can:
• Use your HYPD Coins instantly on your next order, or
• Withdraw them directly to your bank account.
Where can I check my Hypd Coins balance?
You can view your current HYPD Coins and transaction history anytime in the transaction history section of the app.
What is the value of 1 HYPD Coin?
- For purchases: 1 coin = ₹1 when used on your next order.
- For bank withdrawal: 1 coin = ₹0.5 when withdrawing to your bank account.*
Is there a minimum withdrawal limit?
Yes, you'll need to collect a minimum balance of HYPD Coins before withdrawing to your bank account. The exact limit will be shown in your wallet section.
Do my HYPD Coins expire?
HYPD Coins remain valid for 6 months from the date of earning. Make sure to use them before they expire.
How long does a withdrawal take?
Once you place a withdrawal request, the amount is usually credited within 2–3 business days.
Can I combine rewards with other offers or discounts?
Yes! You can apply your HYPD Coins along with other offers and coupons to maximize your savings.
Why do I see “Bank validation pending” while withdrawing my points?
This generally happens when your profile information is incomplete. Please review and update your name and email, and ensure your UPI address is correct and your PAN Card is valid. Once all details are correct, your payout will be processed successfully to your bank account.
Why is my coin not credited even after my order is marked delivered?
Your coins are credited as soon as your order is marked delivered. In some cases, it may take additional time.
If your coins are not credited immediately, please wait up to 24 hours for the credit to reflect in your wallet.
Why is the cashback value different for different products?
Cashback varies because each brand and product has different reward structures. We always try to provide the best possible cashback to our users, but the amount may differ based on the products.**
Note: *HYPD reserves the authority to change the values of poins without prior notice. **Cashback values are subject to change without prior notice.
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